Latest Updates

AUG
13
Administration Improvement

Grant a permission and its sub-permissions in one click

Custom roles let you grant extra permissions to project members. The permissions list used to look flat and mixed several different concepts together, and each one had to be…

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AUG
11
Administration Improvement

Get alerted about errors on a knowledge source

When the content of a knowledge source stops updating, you get an immediate alert pointing to the source list so you can fix the issue. Only one alert per source, no daily…

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AUG
11
Administration Improvement

Admin Layout Simplified

Admin pages now follow a cleaner, more consistent design. We removed redundant subtitles and table sub-headers, moving search and filters into the main page header row. The result…

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JULY
31
Administration New

Report a bad answer from your Assistant in one click

In the Conversations report, you can open any AI Shopping Assistant response and see how it was built. When the answer was wrong or off topic, there was no way to flag it from…

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JULY
31
Bug fix

Latest bug fixes

Follow-up questions are no longer missing after a Starter answer · A shopper who opened the conversation from a Starter on a product page or a category page saw the assistant's…

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JULY
31
Administration Improvement

Measure your pre-sale performance separately from support

The Overview report mixes everything shoppers come for, buying questions and after-sales requests, in the same KPIs. The pre-sale / post-sale filter now applies to the whole…

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JULY
31
Administration Improvement

Place your Starters where you want them on mobile

An engagement strategy targeting Desktop & Mobile used one position for both, so a widget placed well on a desktop page could land in the wrong spot on a phone. You can now set a…

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JULY
30
Engagement Widgets New

Show several embedded Starters on the same page

Until now, a page could carry only one embedded Starter: when two engagement rules targeted the same page, one of them stayed hidden. Two rules can now show their Starters on the…

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JULY
27
AI Shopping Assistant Improvement

Find your Assistant settings faster

The Assistant Builder is where you define your AI Shopping Assistant: who it is, what it knows, how it behaves, how it looks. All of it sat on one long page with a vertical…

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JULY
24
Engagement Widgets New

Your Starters only appear where the Assistant can actually answer

Embedded Starters put suggested questions straight on your product pages. Until now they showed on every page targeted by the rule, including products missing from your Product…

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JULY
12
Bug fix

Latest bug fixes

Facebook Messenger conversations get an answer · On Facebook Messenger, conversations handed to a bot could fail to start: the shopper got no reply and the conversation closed on…

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JULY
7
AI Shopping Assistant Improvement

The AI Shopping Assistant answers about 2 seconds faster

The AI Shopping Assistant answers about 2 seconds faster when the shopper's question carries no figure, such as a budget or a dimension. Questions that do carry one are handled as…

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JULY
5
Bug fix

Latest bug fixes

Asking for another variant starts a product search again · A shopper asking for another variant in a few words, such as "I'd like a different colour", got a no-answer instead of a…

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JULY
4
Administration New

Choose the sync time for your knowledge sources

Your knowledge sources (product catalog, help content) feed everything your AI Shopping Assistant says. iAdvize updates them for you, but until now at a fixed time: 3am (GMT+02:00…

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