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Grant a permission and its sub-permissions in one click
Custom roles let you grant extra permissions to project members. The permissions list used to look flat and mixed several different concepts together, and each one had to be…
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Get alerted about errors on a knowledge source
When the content of a knowledge source stops updating, you get an immediate alert pointing to the source list so you can fix the issue. Only one alert per source, no daily…
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Admin Layout Simplified
Admin pages now follow a cleaner, more consistent design. We removed redundant subtitles and table sub-headers, moving search and filters into the main page header row. The result…
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Report a bad answer from your Assistant in one click
In the Conversations report, you can open any AI Shopping Assistant response and see how it was built. When the answer was wrong or off topic, there was no way to flag it from…
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Latest bug fixes
Follow-up questions are no longer missing after a Starter answer · A shopper who opened the conversation from a Starter on a product page or a category page saw the assistant's…
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Measure your pre-sale performance separately from support
The Overview report mixes everything shoppers come for, buying questions and after-sales requests, in the same KPIs. The pre-sale / post-sale filter now applies to the whole…
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Place your Starters where you want them on mobile
An engagement strategy targeting Desktop & Mobile used one position for both, so a widget placed well on a desktop page could land in the wrong spot on a phone. You can now set a…
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Show several embedded Starters on the same page
Until now, a page could carry only one embedded Starter: when two engagement rules targeted the same page, one of them stayed hidden. Two rules can now show their Starters on the…
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Find your Assistant settings faster
The Assistant Builder is where you define your AI Shopping Assistant: who it is, what it knows, how it behaves, how it looks. All of it sat on one long page with a vertical…
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Your Starters only appear where the Assistant can actually answer
Embedded Starters put suggested questions straight on your product pages. Until now they showed on every page targeted by the rule, including products missing from your Product…
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Latest bug fixes
Facebook Messenger conversations get an answer · On Facebook Messenger, conversations handed to a bot could fail to start: the shopper got no reply and the conversation closed on…
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The AI Shopping Assistant answers about 2 seconds faster
The AI Shopping Assistant answers about 2 seconds faster when the shopper's question carries no figure, such as a budget or a dimension. Questions that do carry one are handled as…
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Latest bug fixes
Asking for another variant starts a product search again · A shopper asking for another variant in a few words, such as "I'd like a different colour", got a no-answer instead of a…
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Choose the sync time for your knowledge sources
Your knowledge sources (product catalog, help content) feed everything your AI Shopping Assistant says. iAdvize updates them for you, but until now at a fixed time: 3am (GMT+02:00…
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