Administration New
5 Oct 2026

With a custom role, managers can access new actions

Custom roles, built on the Manager role, define which parts of the administration managers can access. The Engagement section, AI Shopping Assistant, Knowledge and the management of other managers used to be reserved for administrators.

A custom role can now grant both. With access to Engagement, a manager works on campaigns, distribution and the widget editor, as well as custom data and scoring settings. With peer management, a manager creates, edits and deletes other managers in their group: administrators remain out of reach, and no one can delete their own account.

Both permissions are disabled by default. Open a custom role in Settings > User Management > Custom Roles to grant them.

It is still possible to assign one or more projects/SIDs per manager (see User Management > Expertise > Projects)

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