Bug fix
12 Jul 2026

Latest bug fixes

AI Shopping Assistant

Facebook Messenger conversations get an answer again

The assistant answers FAQ questions from your Knowledge Base again

FAQ links are clickable again in the assistant's answers

The keyboard comes back in the Shopping Panel on iOS

The assistant now triggers a personalised action when Product Discovery is disabled

Support Desk

The visitor panel shows the real navigation time again

Administration

Closed conversations no longer stay in the Ongoing tab of the Production report

A product option without a name no longer blocks PrestaShop indexing

Time conditions now read in seconds in the Engagement Strategy list